How inquiry and travel-planning information is handled.

This policy explains how Pleasant Holiday may collect, use, and handle information submitted through the website.

Information We May Collect

When you send an inquiry, we may collect your name, email address, phone or WhatsApp number, country, preferred trip, travel dates, number of travelers, travel style, and message details.

How We Use Your Information

The information submitted through the website is used to respond to trip inquiries, prepare travel suggestions, discuss custom journeys, manage communication, and support booking-related discussions.

Inquiry Form Data

The inquiry form currently submits information through the website API route. Email delivery, database storage, or CRM integration may be added later when the final business process is confirmed.

Data Sharing

Personal inquiry details are not intended to be sold or shared for unrelated marketing. Some travel-related information may need to be shared with hotels, guides, transport providers, permit offices, or local service partners when required for confirmed trip arrangements.

Data Security

Reasonable technical and organizational measures should be used to protect inquiry and booking-related data. Final hosting, email, storage, access control, and backup arrangements should be reviewed before production launch.

Traveler Communication

Travelers may be contacted by email, phone, or WhatsApp using the details submitted through the website or provided during trip planning.

Updates to This Policy

This privacy policy may be updated when the website, inquiry process, booking process, data storage method, email handling, analytics, or legal requirements change.

Questions?